Kindly refer to the below points:

• Returns have to be made within 14 days from receiving the order.
• Product must be unworn and with the original tags.
• Please contact us with yout details, we will arrange a courier to pick up the item and have it sent back to us.
• The refund will be made once the product is received and conducting a quality check.
• Card orders will be refunded to the same account.
• For cash on Delivery orders, will be refunded via bank transfer

RETURN | EXCHANGE PROCEDURE

Please fill in and submit the Service Request Form on this page to initiate your request. We will contact you if further clarification is required

In most cases exchange requests will be dispatched within 2 working days depending on the stock availability. Returning items will be collected at the time of your new delivery. A collection & re delivery charge of Rs.300/- may apply. Kindly note that this process will take 3-7 working days to be fulfilled.

Returning items for refund can either be collected via same courier service at your request or you may use a reliable courier to send it back to us. Refunds will be processed after inspection of returned items. Total value of the order will be refunded except delivery charges. Transfers can be made to any nominated bank by you. A notification with proof will be sent when the transfer is been made. This usually takes 2 working days upon receiving the returned package.

If any returns do not meet policy requirements, the items will be sent back to you immediately. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage.

For more information, please contact us on +94 (78) 190 0300 (Lines are open from 9.00 AM – 6.00 PM Monday to Friday.) or email: [email protected]

We are pleased to serve you.

Yes, we accept product exchange.

We sincerely apologize for the damaged product.

Please share the images of the damaged products to this number +94 (78) 190 0300

Once we confirm that the product is damaged our represantives will collect your order within the next 3-5 working days and another product will be sent free of charge.

The customer should bear the courier charges and will have to send it to the origins wear head office. Once received this will take 3 – 5 working days to be delivered back to the customer.